COLLECTION OF INFORMATION
Certain applications on the vangoghcleveland.com and www.universe.com internet sites may require users to register or to provide personal information in order to make a commercial transaction (e.g. purchase tickets to an event), to enter a contest/promotion, or to subscribe to a newsletter. This information is collected on behalf of Lighthouse Immersive (Starvox Entertainment, Starvox Exhibits and ShowOne Productions) and Universe and is shared with a limited number of authorized third parties to assist in creating a more personalized purchasing experience. Note that no financial information (e.g., credit card numbers) are shared, and all information is stored securely and in encrypted form.
MAILING LISTS (LIGHTHOUSE IMMERSIVE / STARVOX EXHIBITS/SHOWONE PRODUCTIONS/STARVOX ENTERTAINMENT UNIVERSE)
Lighthouse Immersive (Starvox Entertainment, Starvox Exhibits and ShowOne Productions) provides a number of free email-based communications:
As a service to our customers, event-related emails will be sent both in advance and after a performance they have purchased tickets to highlighting key information about the performance. Any electronic correspondence sent to you by Lighthouse Immersive (Starvox Entertainment, Starvox Exhibits and ShowOne Productions) will always offer you the option to be removed from the e-mail/electronic mailing list. Remove Information If you wish to be removed from the mailing list, visit the Lighthouse Immersive mailing list webpage at https://vangoghcleveland.com and follow the unsubscribe instructions.
You may contact Lighthouse Immersive directly at:
MAIL: Lighthouse Immersive, 1 Yonge Street, Toronto, ON, M5E 1W7, Canada
Email Communications are sent through an Email Marketing System (EMS) that is managed by Mail Chimp and through the Universe ticketing software.
An Email address is required when making a purchase online through the www.universe.com or vangoghcleveland.com internet sites in order to complete the transaction. Email addresses provided through this are used to send you a confirmation of your transaction, pre-show reminders, post show thank you emails and special offers/E-News emails. You may unsubscribe from these communications at any time through the unsubscribe link found in these emails. Under Canada’s Anti-Spam legislation, individuals can be sent commercial electronic messages from an organization with whom they have an existing business relationship or who have expressly opted-in to receive communications. For more details on CASL, you can read the legislation in its full form at the Government of Canada’s website https://laws-lois.justice.gc.ca/eng/acts/E-1.6/
INFORMATION TO THIRD PARTIES/CONTESTS AND PROMOTIONS
Lighthouse Immersive (Starvox Entertainment, Starvox Exhibits and ShowOne Productions) may occasionally present a special contest or promotion on its websites or through a mailing list that is obtained through a partnership with another organization(s). To qualify for entry, we may ask you to provide personal information (i.e. name, address, phone number and other demographic information). If we plan to share that information with the other participating partners, we will provide a statement to that effect. We strongly suggest you read any rules and regulations that are provided for contests and promotions provided through the vangoghcleveland.com or www.universe.com internet sites or through a mailing list, to determine how your information is to be used.
Lighthouse Immersive (Starvox Entertainment, Starvox Exhibits and ShowOne Productions) will protect any personal financial information that you share with us. If you make a purchase on-line through www.universe.com or vangoghcleveland.com for any of our productions or any other productions for which Universe is an agent, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our web server. We will retain order information for our records, but this information is never shared with third parties. Any web page on our site(s) that requests credit card information is encrypted, using Secure Socket Layer technology for your protection.